we.yan – TERMS OF SERVICE

Welcome to we.yan!

Your use of we.yan is subject to these Terms of Service (these "Terms"). Thank you for reviewing these Terms – we hope you enjoy using we.yan.

If you have any questions about, or if you wish to send us any notices in relation to, these Terms, please contact us by going to [contact page].

By using we.yan, you are agreeing to be bound by these Terms between you and we.yan Nigeria Limited (in each case, "we", "our" and "us").

These Terms only apply to you if you are a we.yan user, meaning that you have registered by linking a mobile number.

Please review these Terms and our policies and instructions to understand how you can and cannot use we.yan. You must comply with these Terms in your use of we.yan and only use we.yan as permitted by applicable laws and regulations, wherever you may be when you use them. In some countries, there are restrictions on your use of we.yan – it is your responsibility to ensure that you are legally allowed to use we.yan where you are located, and certain we.yan functionalities may not be available in some countries.

By using we.yan, you agree to these Terms. If you do not agree to these Terms, you must not use we.yan.

If you are under the age of 13 (or such applicable legal minimum age in your jurisdiction), you must not use we.yan for any purpose without first obtaining your parent or guardian's agreement to these Terms (both for themselves and on your behalf).

If you are using we.yan on behalf of a company, partnership, association, government or other organisation (your "Organisation"), you warrant that you are authorised to do so and that you are authorised to bind your Organisation to these Terms. In such circumstances, "you" will include your Organisation.

We may translate these Terms into multiple languages. If there is any difference between the English version and any other language version of these Terms, the English version will apply (to the extent permitted by applicable laws and regulations).

A diverse range of services and features are available within or via we.yan, and not all of these services and features are operated by us. There are additional terms and policies that may be applicable to your use of all or part of we.yan (the "Additional Terms"). For those services and features that we operate, we will notify you of the Additional Terms from time to time, including as set out in this section and otherwise from time to time within we.yan. These Additional Terms all form part of and are incorporated into these Terms.

If you are using any services or features operated by a third party, your use of those services or features will be subject to the terms that apply to that particular service. Please contact the relevant third party if you are unsure what terms apply to that particular service.

We may make changes to these Terms (and any applicable Additional Terms) over time (for example, to reflect technical improvements and changes to we.yan (for example, to address a security threat) or applicable laws and regulations (for example, to reflect applicable consumer rights)), so please come back and review these Terms regularly.

Where we consider that such changes are material, we will (where reasonably practicable) notify you (on this page or the relevant page for the relevant additional terms or policy, via the we.yan app, by direct communication to you, or other means), prior to such changes becoming effective. By continuing to use we.yan after we make any changes to these Terms, you are agreeing to be bound by the revised Terms.

As we.yan and user experiences are constantly evolving, we may from time to time:

• add, change or remove features or services from we.yan (including in relation to whether a feature or service is free of charge or not); and/or
• suspend, discontinue or terminate we.yan altogether.

You agree that we may take any such actions at any time. Where we consider that any changes to we.yan or any services or features accessible within we.yan are reasonably material, we will (where reasonably practicable) notify you on this page or the relevant page for the relevant additional terms or policy, or other means, prior to such changes becoming effective.

You need to create an account with us in order to access and use we.yan. Any account that you open with us is personal to you and you are prohibited from gifting, lending, transferring or otherwise permitting any other person to access or use your account. Your account name, user ID and other identifiers you adopt within we.yan remains our property and we can disable, reclaim and reuse these once your account is terminated or deactivated for whatever reason by either you or us.

You are responsible for:

1. safeguarding your account details, including any passwords used to access your account and we.yan, and
2. all use of we.yan under your account, including any purchases made and/or payment obligations arising under your account. You must promptly notify us if you know or suspect that your password or account has been compromised. We will regard all use of your account on we.yan as being by you, except where we have received a valid and properly received notification to us regarding your account or password being compromised.

From time to time, certain products or services within we.yan may be subject to payment (including for the provision of we.yan or provision of certain additional features within we.yan). We may set out further terms applying to such payments (including in relation to refunds (if any), billing arrangements and any consequences of failing to make timely payments). You must comply with all such terms in relation to your payments to us for such products or services. You agree that you are solely responsible for all fees and taxes associated with any such payments and that pricing and availability of Items and products are subject to change at any time.

If such products or services are subject to automatic, recurring or subscription-based charges, then you agree that (subject to applicable laws and regulations):

• such purchases or payments are generally made by you on an advance basis. Unless the purchase was on a subscription basis, we will notify you prior to any automatic renewals;
• you authorise us to: (a) save your chosen payment method's information (e.g. credit card information) on our systems; and (b) bill your chosen payment method for the relevant time-periods as chosen by or notified to you;
• if any payment made via your chosen payment method is rejected, denied or returned unpaid for any reason: (a) we may not provide you with, or suspend our provision of, the relevant we.yan product or service until payment is properly processed; and (b) you are liable to us for any fees, costs, expenses or other amounts we incur arising from such rejection, denial or return (and we may automatically charge you for such amounts); and
• we will provide you with further instructions within we.yan regarding how you may update or cancel the relevant payment method.

We may change any fees that we charge for we.yan (or any parts of we.yan) at any time upon publication within we.yan. If you do not accept such change to the fees, we may be unable to provide we.yan (or the relevant part of we.yan) to you.

If you believe that we have charged you in error, and subject to applicable laws and regulations:

1. you must contact us within 30 days of the date of the relevant charge; and
2. no refunds will be given for any erroneous charges after such 30 days period. We may process payments from you in we.yan via a third party service, and we may provide your relevant Information to such third parties to process your payments. You agree to comply with that relevant third party's terms and conditions in relation to the payment processing service, as further set out in the "Third Party Content and Services" section below.

When you submit, upload, transmit or display any data, information, media or other content in connection with your use of we.yan ("Your Content"), you understand and agree that:

• you will continue to own and be responsible for Your Content;
• we will not sell Your Content to any third party;
• you are giving us and our affiliate companies a perpetual, non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use Your Content (with no fees or charges payable by us to you) for the purposes of providing, promoting, developing and trying to improve we.yan and our other services, including new services that we may provide in the future;
• you grant other we.yan users a non-exclusive licence to access and use Your Content within we.yan, in accordance with these Terms and we.yan's functionalities;
• we may share Your Content with third parties that we work with to help provide, promote, develop and improve we.yan in accordance with the we.yan Privacy Policy;
• we may use the name that you submit in connection with Your Content (whether that be your account name, real name or otherwise); and
• you will comply with these Terms, including the we.yan Acceptable Use Policy, in your submission of Your Content.

We warrant to you that we will provide we.yan using reasonable care and skill.

Nothing in these Terms limits or excludes any of the following liabilities, except to the extent that such liabilities may be waived, limited or excluded under applicable laws and regulations:

• any liability for fraud;
• any liability for negligently caused death or personal injury;
• any liability for gross negligence or wilful misconduct; or
• any other liability to the extent that such other liability cannot be waived, limited or excluded under applicable laws and regulations.